Technology and Printing Problems

For Questions about Chromebook policies, click here:

For Chromebook troubleshooting:

Chromebook Issues? Start here! Troubleshooting Quick Guide

Chromebook stating "Incorrect Username or Password" on login

Double check your ID Number and Password are correct
Check your keyboard settings are correct
1. Look in the bottom right of your screen. Next to the date and time it should say "US"
2. If it says anything else other than "US" (often it will say "CO"), click it to open the settings
3. Click where it says "Keyboard"
4. Make sure that "English (US) is selected by clicking on it
Come into the library to have your password reset